FAQ
At the crossroads of Bel-Air and Brentwood on Sunset Boulevard in Los Angeles, Luxe Sunset Boulevard Hotel offers stunning accommodations and exceptional amenities at a tranquil oasis apart from the urban sprawl of LA. Learn more about the unique features that made the Luxe Sunset Boulevard Hotel one of the premier independent boutique hotels near Bel Air. With perks like onsite wellness offerings and our expansive guestrooms, we are committed to accommodating each guest’s individualized needs and comfort. To assist with planning your stay at the hotel, please find responses to our most frequently asked questions below.
Check-in time is at 3 pm and check-out is at 12 pm. We cannot guarantee early check-in or late check-out, but will note your request and do our best to grant it.
Guaranteed early check-in is subject to an additional fee.
Late check-out requests are subject to the hotel’s availability and will be advised on the day of departure. Late check-outs are also subject to additional fees up to a full night’s rate.
Yes, all guests are required to present a valid credit card along with a form of identification for security purposes when checking into the hotel. We also require the total amount of your stay plus an additional authorization amount of $150 per night for incidental charges to be accessible on the card upon arrival.
Gift cards are not a valid form of payment.
Cash and debit cards may be used as payment upon check-out.
Card used for deposit must be present upon arrival.
Most reservations require cancellation 48 hours prior to arrival. However, certain offers and packages may require additional advanced notice for cancellation.
If reservations are canceled after the designated cancellation deadline, a fee equal to (1) one night’s room and tax will be charged (unless otherwise specified) .
Luxe Sunset Boulevard Hotel offers our guests 24-hour valet parking. Overnight parking charge is $47 per car, per night, taxes included which can be charged to your hotel room bill.
Visitor parking is available with rates starting at $11 for the first hour, $10 for each additional hour with a $47 maximum. Please note that rates and policies are subject to change without notice.
Restaurant valet parking is $8 with validation.
Our heated outdoor pool is open daily for swimming from 7 AM - 10 PM.
Luxe Sunset Boulevard Hotel pampers your pet by providing pet amenities. Please review the pet policies, rules, and guidelines listed below.
Pet Policy:
In order to accommodate our guests, particularly those relocating their residences or otherwise having extended stays, Luxe Sunset Boulevard Hotel allows guests to have their pet in the guest room with them. We recognize that boarding your pet for an extended time is not only expensive but deprives both you and your pet of companionship and normal interaction. Because there will be guests checking into the same room after you and your pet leave, we must take certain steps to clean the room in order to make it available to other guests.
After a guest with a pet checks out, the hotel must clean the carpets, drapes, bedspread and other linens; the hotel must fumigate the room to remove any fleas or other pests that may have been inadvertently introduced to the room while your pet resided with us. Because we do this cleaning after check-out, this charge can vary depending on your length of stay.
For this reason, we add a non-refundable cleaning charge of $250.00 to your account upon check-in for pets 50lbs and under.
In addition, you are liable in the event your pet damages room furnishings, including carpets and soft goods. Your credit card will be charged for the reasonable cost of repairs.
Pet Rules & Guidelines:
- Only (1) one household pet per room. Dogs must weigh less than 50 lbs.
- Pets may not be left unattended in the room at any time.
- Pets must be under owner's control and may not disturb other guests.
- Any pets that are noisy, dangerous, intimidating or destructive will not be tolerated and will not be allowed to stay in the hotel. Pet owner is responsible for any damage.
- Pet owners are required to pick up after their pets and properly dispose of all pet droppings.
- For the safety of our housekeepers and maintenance staff and to avoid your pet running out the door, we ask that you confine your pet in a carrier or be present when your room is being serviced. We require that your room is serviced by our housekeepers at least (3) three times per week if you are a long-term guest.
- Sitters and/or off-site kennels are available for booking through the Concierge should you need to leave your pet for any period of time.
Luxe Sunset Boulevard Hotel is a 100% non-smoking hotel. Smoking is not permitted anywhere on the property including guestroom patios or balconies. The registered guest is responsible for any smoking inside or near the room. A non-refundable smoking fee of $500.00 will be charged to the credit card on file if there is evidence of smoking in or near the guestrooms.
Luxe Sunset Boulevard Hotel provides a prestigious setting for corporate and social events. Our Bel Air hotel offers more than 13,000 square feet of indoor and outdoor event space including a spectacular 4,5000-square-foot ballroom, flexible meeting rooms and stylish outdoor terraces. Please note that individual reservations may not be booked under the following conditions: 10 rooms for one night or more, or 20 room nights total or more.
For additional information about hosting a meeting at the hotel, please view our events page to submit an RFP, call our Special Events department at 310-476-6571 or contact Group Sales at sun-sales@luxehotels.com for additional information
Luxe Sunset Boulevard Hotel offers exclusive limousine and shuttle transportation service.
To arrange transportation, please contact us at reservations.sunset@luxehotels.com.
You must notify the hotel at least 24 hours prior to your new departure date if earlier than originally confirmed to avoid one-night’s room and tax penalty.
You must be 18 years old with a valid ID to check in to our hotel.
Yes, all received items or packages will incur a porterage charge of $5 per package per day.
All housekeeping services must be requested before 2:00pm. Our team is committed to making your stay a pleasant one, please let us know if there is anything further we can do to enhance your experience.
Please review the following guidelines for housekeeping services:
- 2nd night - Light service upon request (water replacement, towel refresh, and trash removal)
- 3rd night - Full housekeeping services