We have enhanced our cleaning and sanitation procedures to align with expert recommendations for defeating COVID-19. Guidelines have been put in place to limit the number of people in one area, and employees are required to practice social distancing throughout the property. High-touch points such as our front desk, elevator banks, coffee stations, and doorknobs will be cleaned bi-hourly. Starting July 1st, our full breakfast, lunch, dinner, and all-day dining menus will be offered as room or patio service, and all room deliveries will be contactless. Masks and gloves will be available to all guests throughout their stay. Face masks are required in public areas of the hotel. From staggering staff shifts to teleconferencing for internal meetings, our team is doing the maximum to prevent the spread of germs.Initiatives
General Detail Cleaning
Social Distancing
High Touch Objects
Take-Out And Delivery
Face Masks and Gloves
Staff Safety Protocols
Your Health is Our Top Priority
Luxe Sunset Blvd. Hotel strives to protect the health of our guests and team members alike. We prioritize your wellbeing and that of your families by implementing a number of initiatives that will lead to a clean and comfortable stay. We request your adherence to the signage posted throughout the property and we appreciate your effort in helping us keep our hotel a clean and comfortable environment for all. On behalf of the Management & Team, we wish to thank you for choosing Luxe Sunset Blvd. Hotel and for helping to protect our guests and employees, as well as their extended networks.
Cleanliness Changes
- Curbside check-in, available now!
- Concierge Services will be conducted remotely via the phone.
- Checkout can be done curbside or by call/text.
- Traditional dine-in options have been modified.
- Daily employee temperature checks.
Affiliations and Accreditations
County of Los Angeles Public Health
We are subject to and will enforce the public health orders that are issued. All employees have been given a copy of our Social Distancing Protocol required by the County of Los Angeles Public Health which can be found here.
Zingle
We have partnered with Zingle to provide our guests with messaging services for easy and convenient communication with our staff—without the need for in-person contact.
Cleanliness Policies FAQ
What are the protocols for public spaces?
- There are hand-sanitizing stations and alcohol rubs strategically placed throughout the hotel’s public areas that will be refreshed often.
- We have provided tissues and additional trash receptacles in public areas.
- There are dedicated staff members who will clean high-touch points such as our front desk, elevator banks, coffee stations, and doorknobs in the public areas, ensuring that all are cleaned bi-hourly.
- We are subject to and will enforce the public health orders that are issued. During this time, guidelines have been put in place limiting the number of people in one area.
What are the protocols for guests and guest rooms?
- We are offering an optional pre-check-in process to all guests in order to reduce time spent in public areas. Please contact us in advance.
- Face masks will be required by all guests in public areas. Face masks and gloves will be available to guests upon check-in and during the remainder of their stay.
- Concierge Services will be conducted over the phone.
- Guests are encouraged to check out of their rooms via the phone.
What are the protocols for employees?
- Employees are receiving daily temperature check. Employees are required to stay home if they are showing systems of illness. They have been made aware of their available sick leave and additional leave provided by the State and Federal Government. Employees will be allowed to carry a negative sick leave balance if needed. No employee will lose their job if they are rendered unable to work due to illness or exposure to illness in their households and familial networks.
- Employees will be provided their own work tools and are not permitted to share phones, desks, offices, or other work tools and equipment with one another. This is to prevent the potential spread of illness.
- Employees are required to practice social distancing guidelines throughout the property. Workstations have been moved apart, and shifts have been staggered. Those that can work from home will do so.
- Social distancing is required in the employee break rooms.
- All internal meetings have been changed to teleconferences.
