Los Angeles, CA 90049
Los Angeles Hotel Reviews
Satisfied Customer Testimonials
Luxe Sunset Boulevard Hotel is proud to provide the finest in luxury accommodations, world-class amenities, and personalized service to each and every guest. Our Sunset Boulevard hotel prides itself on customer satisfaction, and we love receiving your feedback. Read on for Los Angeles hotel reviews from past guests.
Bel Air Hotel Testimonials:
"I spoke to reservations who were most helpful in explaining that UCLA which was just 3 minutes away. My children LOVED the pool! They played in the pool for hours while I lay in the sun and watched. It was great. The food was amazing, and the front desk staff went above and beyond. They even gave my kids little kits with coloring books and bubbles and other toys. It was great." – Janet C.
"I loved the intimate but warm feeling of this hotel. Your staff is excellent. This event was talked about by all my friends and they will definitely remember your hotel and service. Thanks for making it a perfect day!" – Dina Edwards
"We selected your venue, the Luxe, to celebrate this event based on you and your staff assurances of perfection. You all have exceeded expectations. I want to thank you and your unbelievably talented staff for such a phenomenal evening. Chef Olivier’s detail was superb. The presentation of the food and hors d’oeurves was fantastic. The setting was relaxing and beautiful. How fortunate we were to have his exquisite food and perfection." – Mark Tabit (Wachovia)
"Thank you to you and your staff. Even though we ran a little late, everything was handled exceptionally well, and I know our guests felt well taken care of. The feedback we have received on the event and the venue has been extremely positive and congratulatory." – Gary Hersch (Leo Baeck Temple)
"It [the hotel] was a perfect space for our event. Your folks were very helpful. Everyone went out of their way to compliment the food. It was really outstanding. We are looking forward to next year as well." – Kasey Byrne (Marqueze Elementary School)
"I stayed at the Luxe for a recent business meeting and the hotel and service were both fantastic! The rooms are huge! The hotel has totally been redone and everything in my room was brand new! The front desk clerk was very hospitable and I have never been so "welcomed" in an L.A. hotel! My room service breakfast was delivered in less than 10 minutes and they even called to make sure I was happy with my meal and did not need anything else. After breakfast I checked out and my car was waiting for me, now that is service! I will be back!" - Eric J.
"We’ve had 4 large meetings at the Luxe in 3 years (totaling over $40,000) and they have all been very successful in large part due to the hard work of Shatara (catering), Carol (reservations), and Javier (event staff). We always get excellent feedback." – Vi Huynh (UCLA School of Health Center for Occupational & Environmental Health)
"It was GREAT! Everything was perfect. And, I do mean PERFECT! Thanks so very much. Everyone was absolutely raving about the food. Congrats to the chef. It was all delicious. The wait staff were great and served and cleaned under tough circumstances with the program going on. The stage looked outstanding. Thanks so much for everything!" – Barbara Shore (Public Relations Society of America)
"The service was great, beyond great. I truly appreciate all of your help, effort, and care your staff put into making my event a success." – Crystal Oliver (Silicon Valley Bank)
"It [the hotel] looks beautiful, and the room was really nice! The service was terrific and friendly, from the front desk to the valet. The wait staff in the room were very helpful and nice and the night time banquet manager came by and was quite charming. We have been doing seminars for 7 years or so, and believe me, we rarely have such efficient and attentive service!" - Stacy Ranhofer (Granite Pacific Financial)