Sapporo Luxury Hotel Amenities & Services
- All guest rooms have complimentary Internet access.
- Video-on-demand (100 titles) is available for all guest rooms for 1,500 yen per day.
- The Executive Lounge offers an exclusive retreat with private lounge with continental breakfast, tea time, cocktail time, desktop computers, meeting rooms, and an exclusive check-in & check-out desk for free.
- Concierge who will ensure a hassle free stay by arranging your transportation and recommend the best place for shopping and restaurants during your visit. Services and facilities for our guests include non-smoking rooms, LAN Internet connection, and more.
- Non-smoking tooms (total of all the buildings): Single (38 rooms), Double (12 rooms), Twin (36 rooms), Family (3 rooms).
- High-speed Broadband Internet connection.
- Room Service - 7:00am - 10:00am / 5:00pm - 1:00am.
- Massage Services - 12:00pm - 1:00am.
- Laundry - Daily Return (ordered before 11:00am) / Press service 8:00am - 6:00pm.
- Rental Car - 8:30am - 7:00pm / Winter (Nov. 1 - March 31) 9:00am - 6:00pm.
- Home Delivery- 7:00am - 8:00am.
- Grand Arcade - Shops / 9:30am - 8:00pm / Barbar, Boutique, etc. / Closed every third Monday.
- Memorial Library - Free / History of Sapporo Grand Hotel / Rental books.
- Business Center - Photocopy, Fax, PC, Printer.
- Healing Court Rennox - 9:00am - 10:00pm (Last booking at 9:00pm)
- Rollaway Bed.
For The Business Traveler
The Bunisess Center is on the ground floor of the Annex building at our Sapporo luxury hotel.

